Terms of participation: Refer a friend

The "Refer a friend" programme (Kunden werben Kunden) is run by GoodFlare IT, proprietor Arne Heidrich. These terms apply in addition to our terms and conditions. Taking part is voluntary and free of charge.

We may change, pause or end the programme for the future. A referral keeps the amounts and rules of the day the new customer took the code; what was promised until then is credited as promised.

Anyone with a customer account can refer others. Your personal link and code are in the customer area under Account · Refer a friend.

You receive a credit for a referral if, at the time of the credit, you have at least one paid order with us yourself.

Anyone can be referred who has no paid order with us yet and takes the code before their first order: through the link (with "Accept invitation" after signing in) or by entering it under Account · Refer a friend. Each account can be referred only once.

€5.00 of balance as soon as the first order with an order value of at least €5.00 is paid. The order value is the total of that order as invoiced.

If that order is withdrawn or refunded, or its payment is charged back, there is no bonus. If it is still in the balance then, we take it back; what of it was already set against invoices we do not claim back.

10 % of the order value of that first order as balance, at least €2.00 and at most €20.00.

We credit it once the withdrawal period of that order is over, three days after it, so that a withdrawal sent in time still arrives. If the order was withdrawn or refunded, or its payment charged back, there is no credit.

If the payment is charged back after the credit, we take the credit back as far as it is still in the balance.

For data protection reasons we do not tell you who signed up with your link. You only see the date, the state and the amount credited.

Per calendar month we credit you for at most five referrals, €50.00 in total at most. If a credit would go over the amount, we credit the rest up to the limit; beyond that there is no credit that month. The new customer's bonus is not affected.

The bonus and the credit are balance in your customer account. It is set against your invoices for our services, before balance you paid in. The invoice shows the full price; the amount set off appears as a payment from balance.

Balance from the programme is not paid out, not even when you cancel or delete your account, and cannot be transferred. It does not expire and earns no interest.

As a small business under § 19 UStG we charge no VAT; the balance is a price reduction on our services.

Not allowed:

• referring yourself, for example through a second account, another spelling of the same e-mail address, or with the same card or bank account
• accounts created or bought only to collect credits
• promoting your link through unsolicited messages (§ 7 UWG) or through ads that look as if they came from us

So that nobody refers themselves, for every referral we compare the e-mail addresses, the payment method (through a marker our payment provider Stripe creates for this, not the card number), the IP addresses of the sign-ins and the billing addresses of both accounts.

If both accounts share a sign-in address or a street address, a person reviews the referral before we credit anything. That happens in the same household, for example, and is not an exclusion by itself.

If we find a breach of these terms, we may refuse the referral and take back credited amounts as far as they are still in the balance.

For the programme we process who referred whom and when, the referred person's first order, the amounts booked and the result of the check. The legal basis is Art. 6(1)(b) GDPR (running the programme) and, for the check, Art. 6(1)(f) GDPR (our legitimate interest in preventing abuse).

We keep the amounts booked as accounting records for as long as the law requires. The check data is deleted with the account. More in our privacy policy.

Write to us at hello@goodflare.io.